Frequently Asked Questions
What is the best way to burn a Daynight Candle?
Our recommended burn time is 3-4 hours. Be sure to trim to 1 cm before each lighting. Always allow the melt pool to reach the edges of the jar before extinguishing. This will allow the candle to burn evenly and prevent "tunneling". Be sure to never leave a candle unattended or in reach of children, pets or draft. Allow the jar to cool completely before handling.
Be sure to read the instructions at the bottom of the jar!
What is a soy candle?
Soy candles are made from 100% soy wax derived from the vegetable soybean. Soybeans are one of the major agriculture crops grown in the United States, behind only corn. Most of the world's soybeans are grown and harvested in the Midwestern, United States. After the beans are harvested, they are then cleaned, cracked, de-hulled and rolled into flakes. Soybean oil is extracted from the flakes and the leftover flakes are used for animal feed. Paraffin wax, one of the most popular candle waxes due to its cheap costs, is derived in a contrasting way. Paraffin wax is the product of the oil purification process from petroleum, coal, or oil shale. When you remove the waxy substance from the crude oil, you're left with paraffin wax.
Why choose soy wax?
Soy wax is made from environmentally friendly, renewable resources, whereas classic paraffin wax is made from petroleum and is non-renewable. Not only are there "green" advantages to choosing soy wax over a different type of candle wax, but soy wax also burns slower than paraffin wax, meaning you get a candle that lasts longer. While all candles emit some black soot while burning, candles made from soy wax burns cleaner and results in less soot. Another reason to choose soy wax when it comes to candles is the fact that soy wax is an excellent fragrance carrier that does not require chemical amplifiers. The result is a well-balanced true to scent candle.
Shipping & Handling
Shipping all over Cyprus is €4.
Worldwide Shipping (including Cyprus) is free for orders over €60 otherwise the shipping varies depending on international zones.
All orders are shipped within 1-3 business days of purchase. Once shipped, delivery usually takes 5-30 days depending on your zone.
Please note that we are not responsible for any extra fees or import duties that may apply.
If you have any questions or concerns about shipping & handling please contact us at firstname.lastname@example.org
What is your return policy?
We always want you to be satisfied. If for any reason you are not happy with your purchase, please contact us immediately at email@example.com and we will make it right for you!
Unfortunately, we do not offer refunds, but if there is proof of defect we can replace your product with a new one!
Is there a question that you couldn’t find an answer to?